Payment for Services: Insurance & Fees
As a provider of mental health services, we specialize in working with health insurance payors to reduce the costs of our services for our clients. Our dedicated billing specialist navigates the insurance billing process to allow our clients and their families to focus on their wellness journey, plan of care, process of healing or recovery. We believe in providing our clients with the ability to utilize their health insurance plans and the opportunity to be reimbursed by their health insurance company. Insurance companies will typically provide full or partial payment of the costs for medically necessary services. In-Network and Out-of-Network benefits will vary based on the insurance plan.
In-Network Insurance Payors
We have providers that are considered an In-Network provider with the following health insurance payors.
Anthem
BlueCross BlueShield (BCBS)
CareFirst
Cigna Healthcare
EverNorth Healthcare Services
Johns Hopkins EHP
Johns Hopkins USFHP
United Healthcare
Optum
UMR
TriCare
If you have an in-network health insurance plan outside of the Maryland or Washington, D.C. area, we can assist verifying your insurance benefits before starting services. We always encourage client’s to contact a representative of their health insurance plan to confirm their benefits for in-work or available benefits for out-of- state providers.
Out-Of-Network Insurance Payors
For all other insurance plans, we are considered an Out-of-Network provider and fees for services may be considered out-of-pocket expenses. As part of our goal to support you as our client, we have the administrative support resources to navigate and manage the billing process for Out-of-Network benefits. We can provide superbills, documentation or directly send claims to your insurance for reimbursement. Often, health insurance plans with Out-of-Network benefits will reimburse part of the costs for services, while in some instances the benefits will cover the entire costs for services.
Private Pay (Self-Pay Rates) for Counseling & Therapy
Phone Consultation: Free
We offer a 15 minute phone consultation to provide you an opportunity for you to discuss your concerns and goals for therapy, and for the therapist to explain their approach and review how therapy may help you, so that you can determine whether the therapist is the best fit for you
Individual Counseling & Psychotherapy Services
Individual Session (30 minutes) | $100.00 - $120.00
Family Session | $120.00 - $160.00
Play & Expressive Therapy | $160.00 - $195.00
Individual Session (30 minutes) | $100.00 - $120.00
Family Session | $120.00 - $160.00
Play & Expressive Therapy | $160.00 - $195.00
Consulting & Supervision Services
LGPC/LMSW Individual (60 Minutes) | $100.00
Group Supervision (2+ Supervisees) | $50.00 / Each Participant / Per Hour
Clinical & Professional Consultation | $120.00
Teams & Organizations | Contact for Pricing
Our Clinical Leadership Team welcomes the opportunity to work with social workers, therapists and counselors who are committed to their post-graduate clinical development. We have a limited number of scholarship openings, clinical supervision at a reduced rate, if you need assistance meeting the cost of supervision due to hardship. Please complete our clinical scholarship application to request more information. (INSERT LINK)
If you are interested in receiving additional information regarding our consulting and supervision services, please submit a Consulting & Supervision Contact form.
Administrative Support Services
We provide free administrative support clients to all of our in-network, out-of-network and self-paying clients. Our administrative support team and billing specialist will handle all your insurance and billing needs including:
Verifying your insurance benefits before starting services
Provide an estimated cost for services
Handle all referral and prior authorization requirements from your insurance company
Directly submit billing to your insurance plan to receive reimbursement directly from the insurance company
Provide you with statements for record keeping
Assist in contacting your insurance company to address issues related to claims processing or denied payments
No Surprises Act-Disclosure
You are entitled to the “No Surprises Act- Disclosure”. You also have the right to receive a Good Faith Estimate of what your services may cost. These documents will be shared with you electronically before and or during your first appointment.
YOUR RIGHTS AND PROTECTIONS AGAINST SURPRISE MEDICAL BILLS
OMB Control Number: 0938-1401)
When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing. If you believe you’ve been wrongly billed, you may contact the Maryland Consumer Protection Division’s Health Education and Advocacy Unit at 410-528-1840 or toll-free at 1-877-261-8807 for more information about your rights under Maryland state laws.
Further reading: For more information about your rights under federal law and to obtain information about dispute resolution processes, visit the Center for Medicare & Medicaid Services (CMS).Disclosure notice regarding patient protections against surprise billing